Privacy Policy
Last updated: 28 October 2026
YELLOW FELLOW (“we”, “us”) respects your privacy. This policy explains what personal information we collect when you use our website, how we use it, and your choices. Our store is powered by Shopify.
Information we collect
- Contact details: name, email, phone number, billing and shipping address.
- Order and payment details: items purchased, order history and payment confirmation. Card details are handled by our payment providers and are not stored by us.
- Account details: your login and preferences if you create an account.
- Communications: messages you send us, for example support enquiries.
- Device and usage data: IP address, browser type, pages viewed and how you interact with the site, collected through cookies and similar technologies.
How we use your information
- To process and deliver orders, handle returns and refunds, and provide customer support.
- To run, secure and improve our website and detect fraud.
- To send order updates and, if you opt in, marketing emails or texts. You can unsubscribe at any time using the link in our messages.
- To meet legal and tax obligations.
Who we share it with
We share information only as needed with Shopify, payment processors, shipping and delivery partners, analytics and marketing providers, and where required by law. We do not sell your personal information for money.
Cookies
We use cookies to keep your cart working, remember preferences and understand how the site is used. You can change your browser settings to block cookies, but parts of the site may not work properly.
Overseas disclosure
Shopify and some of our service providers may store or process information outside Australia, including in Canada and the United States.
Security and retention
We take reasonable steps to protect your information, but no online system is completely secure. We keep information only as long as needed for the purposes above or as required by law.
Your rights
You can ask to access, correct or delete the personal information we hold about you, or opt out of marketing, by contacting us. If you are unhappy with how we handle your information you can complain to us, and you may also contact the Office of the Australian Information Commissioner (oaic.gov.au).
Children
Our site is intended for adults. We do not knowingly collect personal information from children.
Changes
We may update this policy from time to time. The latest version will always be on this page.
Contact
YELLOW FELLOW
Email: info@yellowfellow.com.au
Phone: +61 423 491 402
6 Belle Walk, Roxburgh Park VIC 3064, Australia